Frequently Asked Questions
Everything you need to know about our hemp-powered beauty products.
Are Hempz products legal and safe to use?
Yes, all Hempz products are formulated with 100% Pure Natural Hemp Seed Oil, which is federally legal and contains no THC. They are completely safe, non-psychoactive, and designed to nourish your skin and hair.
Do your products contain parabens or gluten?
We take pride in our 'clean' formulas. All Hempz products are paraben-free, gluten-free, and 100% vegan, ensuring high-quality care for all skin types.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We want you to love your glow. If you are not satisfied with your purchase, you can return unused or gently used products within 30 days of delivery for a full refund, minus shipping costs.
Are Hempz products tested on animals?
Never. Hempz is a cruelty-free brand. We do not test our products or ingredients on animals, nor do we ask others to do so on our behalf.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Shop Pay.